Customer Relations Assistant (Anonas)

China Bank Group; Quezon City; On-site; PHP 240,000 - 300,000; Full time

Job summary

China Bank Group is seeking a Customer Relations Assistant to assist clients with opening and closing accounts, and to guide them through savings and investment products, ensuring all documents are complete.

You will report onsite, deliver accurate financial transactions with care, and build strong client relationships in a service-first banking environment.

Qualifications

• Bachelor’s degree in finance or related field required.
• Fresh graduates welcome to apply.
• Strong communication and interpersonal skills.
• Willingness to report onsite at the branch.

Responsibilities

• Handle day-to-day financial transactions with accuracy and professionalism.
• Open and close accounts while ensuring SOP compliance.
• Provide guidance on savings and investment products.
• Deliver excellent customer service and build client relationships.

Skills

Strong communication

Interpersonal skills

Education

Bachelor’s/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent

Job description

0 - 2 Years

Job Description

As a Customer Relations Assistant (CRA) , you’ll help clients open and close accounts, guide them through savings and investment products, and ensure all documentation and procedures are properly completed.

What You Will Be Doing

• Handle day-to-day financial transactions with accuracy and professionalism
• Open and close accounts while ensuring compliance with standard operating procedures
• Provide clear guidance on savings and investment products
• Deliver excellent customer service and build strong client relationships

What Success Looks Like

• Clients leave the branch feeling valued and supported
• Transactions are processed efficiently and error-free
• Accounts are opened and closed smoothly with complete documentation
• You demonstrate strong communication skills and a customer-first mindset
• You grow into a trusted representative of the bank

Qualifications

• Bachelor’s/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent
• Fresh graduates are encouraged to apply
• Strong communication and interpersonal skills
• Willingness to report onsite

What You Can Expect Here

• A supportive environment that values learning and growth
• Hands-on training to help you succeed in your role
• Opportunities to build a career in banking and financial services
• A culture that prioritizes teamwork, integrity, and client satisfaction

Job Snapshot

Updated Date

10-20-2026

Job ID

JOB_1716

Department

Location