Ride-Hailing Operations Leader

PeekUp Philippines Corporation; Taguig; On-site; PHP 781,200 - 1,004,400; Full time

Job summary

A leading ride-hailing company in Taguig is seeking an Operations Manager to oversee daily operations. The role involves managing driver-partners, ensuring service quality, and compliance with regulations. Candidates should have at least 5 years of experience in operations management and strong knowledge of Philippine transport regulations. This position offers the opportunity to lead a dynamic team and drive operational excellence.

Qualifications

• 5+ years of experience in operations management, logistics, transport, or tech-enabled services.
• Experience in ride-hailing or startup environments is a plus.
• Strong knowledge of Philippine transport regulations and LTFRB policies.

Responsibilities

• Manage driver-partners from onboarding to performance monitoring.
• Oversee service delivery and collaborate with customer support.
• Monitor operational metrics and implement process improvements.
• Ensure compliance with local transport policies.
• Lead and mentor operations team members.
• Support strategic operational planning and reporting.

Skills

Operations Management

Leadership

Analytical Skills

Communication Skills

Knowledge of Transport Regulations

Education

Bachelor’s degree in Business Administration or related field

Tools

Operational tools and reporting software

Job description

A leading ride-hailing company in Taguig is seeking an Operations Manager to oversee daily operations. The role involves managing driver-partners, ensuring service quality, and compliance with regulations. Candidates should have at least 5 years of experience in operations management and strong knowledge of Philippine transport regulations. This position offers the opportunity to lead a dynamic team and drive operational excellence.