Customer-Focused Branch Teller: Cash & Remittances

Quezon Capital Rural Bank Inc.; Real; On-site; PHP 180,000 - 300,000; Full time

Benefits offered by this job

Additional leave

Life insurance

On-site parking

Opportunities for promotion

Promotion to permanent employee

Job summary

Quezon Capital Rural Bank Inc. is seeking a Branch Teller to handle day-to-day cash transactions and provide exceptional customer service at the branch. You will manage deposits, withdrawals, and remittances, while ensuring accuracy and compliance with KYC/AMLA requirements.

The role emphasizes attention to detail, confidential handling of information, and professional interaction with customers to maintain trust and service quality.

Qualifications

• Education requirement: 4-year Bachelor's degree in Business Administration, Accounting, Finance, or related field.
• Experience: customer service experience; banking or cash-handling preferred.
• Ability to balance large volumes of currency accurately.
• Strong attention to detail and analytical skills.
• Commitment to confidentiality and bank integrity.
• Excellent verbal and written communication skills.

Responsibilities

• Process daily financial transactions: deposits, withdrawals, check transactions, and money transfers.
• Handle remittances via various networks (Western Union, Uniteller, BDO Remit, MoneyGram, i2i).
• Prepare and file teller blotters, vouchers, and transaction tickets for accountability.
• Enter data accurately in teller system; verify withdrawals and manage cash documents.
• Assist with KYC requirements: review documents, file signatures, digitize records.
• Support AMLA compliance: monitor accounts and flag suspicious activity.
• Provide courteous customer service and answers to product/service questions within limits.

Skills

Customer service

Attention to detail

Verbal & written communication

Data entry

KYC compliance

AML compliance

Professional appearance

Education

Bachelor’s degree in Business Administration/Accounting/Finance

Tools

Teller system

Job description

Quezon Capital Rural Bank Inc. is seeking a Branch Teller to handle day-to-day cash transactions and provide exceptional customer service at the branch. You will manage deposits, withdrawals, and remittances, while ensuring accuracy and compliance with KYC/AMLA requirements.

The role emphasizes attention to detail, confidential handling of information, and professional interaction with customers to maintain trust and service quality.