Branch Teller

Quezon Capital Rural Bank Inc.; Guinayangan; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

On-site parking

Life insurance

Additional leave

Opportunities for promotion

Promotion to permanent employee

Job summary

Quezon Capital Rural Bank Inc. is seeking a Branch Teller to be the first point of contact for clients, handling deposits, withdrawals, remittances, and transfers with accuracy and a strong emphasis on service.

You will balance cash, process transactions, assist with KYC/AML compliance, and support documentation and data entry while upholding bank policies and confidentiality. Required is a 4-year degree in Business/Finance with prior cash-handling experience; growth potential and on-site work

Qualifications

• Bachelor’s degree or higher in business/finance.

Responsibilities

• Process cash and check deposits, withdrawals, loan payments, and branch disbursements.

Skills

Cash handling

Customer service

Data entry

KYC compliance

Balancing cash

Communication

Education

Bachelor’s degree in Business Administration, Accounting, Finance, or related

Job description

Job Summary

As the first point of interaction for clients, the Branch Teller handles day-to-day financial transactions—including deposits, withdrawals, check transactions, and money transfers—while delivering exceptional customer service.

Duties and Responsibilities

• Transaction Processing: Serves as a paying and receiving teller for cash and check deposits, regular withdrawals, loan payments, loan releases, and branch disbursements.

• Remittances: Processes pay-outs and send-outs for various remittance networks (including Western Union, Uniteller, BDO Remit, MoneyGram, and i2i).

• Balancing & Documentation: Prepares, verifies, and chronologically files daily teller blotters, proof sheets, vouchers, and transaction tickets to account for all receipts and disbursements.

• Data Entry & Verification: Enters data accurately into the teller system terminal, controls hard copies of daily cash transactions, and verifies authorized withdrawals.

• Client Onboarding & KYC Compliance: Assists the Branch Cashier with Know Your Customer (KYC) requirements, including reviewing account opening documents, filing signature cards, and scanning files for records digitization.

• AMLA Compliance: Assists in monitoring accounts and reviews daily transactions to log covered or suspicious activities for Anti-Money Laundering Act (AMLA) reporting.

• Customer Support: Responds politely to client inquiries regarding bank products and services within authorized limits.

Requirements & Qualifications

• Education: 4-year Bachelor’s degree in Business Administration, Accounting, Finance, or a related course.

• Experience: Adequate customer service orientation and experience. Prior banking or cash-handling experience is a definite advantage.

• Key Skills:

• Ability to efficiently and accurately balance large volumes of currency.

• Strong analytical skills with high attention to detail.

• Strict commitment to maintaining confidential information and safeguarding bank integrity.

• Excellent verbal and written communication skills to follow directives smoothly.

• Professional appearance and a courteous, customer-friendly manner.

Benefits:

• Additional leave

• Life insurance

• On-site parking

• Opportunities for promotion

• Promotion to permanent employee