Bank Teller & Customer Experience Champion

Metrobank; Hinoba-an; Hybrid; PHP 246,000 - 335,000; Full time

Job summary

Metrobank in the Philippines is seeking a Customer Service Representative - Teller. You will handle daily cash transactions, deposits and withdrawals, check encashment, and account closures while performing signature verification.

You will post daily transactions on the CA/SA terminals, process fund transfers and remittances, and manage outward clearing, ensuring accuracy and compliance. This role supports upselling the bank’s products and services, offers a path for career growth, and welcomes

Qualifications

• Preferably graduate of business or finance course
• Excellent communication, presentation, and negotiation skills
• Customer-service oriented in fast-paced environment
• Fresh graduates and young professionals welcome

Responsibilities

• Cash handling and processing of deposits, withdrawals, check encashment, closing of accounts; signature verification.
• Posts of all transaction adjustments to the CA/SA terminal at the start of banking day.
• Accepts and processes various fund transfers and remittances payments.
• Handles outward clearing operations.
• Sells the Bank’s and subsidiaries’ products and services.

Skills

Communication

Negotiation

Customer service

Presentation

Education

Business/Finance degree

Job description

Metrobank in the Philippines is seeking a Customer Service Representative - Teller. You will handle daily cash transactions, deposits and withdrawals, check encashment, and account closures while performing signature verification.

You will post daily transactions on the CA/SA terminals, process fund transfers and remittances, and manage outward clearing, ensuring accuracy and compliance. This role supports upselling the bank’s products and services, offers a path for career growth, and welcomes