Customer Expert Alabang-1 Year Insurance

TP; Muntinlupa; On-site; PHP 250,000 - 420,000; Full time

Job summary

TP in Muntinlupa, Philippines is seeking a Customer Expert to join our team in an office-based role. You will provide outstanding support across multiple channels and help customers resolve issues with professionalism and care.

The ideal candidate has at least 1 year of insurance customer service experience, excellent verbal and written communication, and a collaborative, positive attitude. You will learn, adapt quickly, and contribute to improving service processes and customer satisfaction.

Qualifications

• 1 year of insurance customer service experience.
• Excellent verbal and written communication.
• Strong problem-solving and attention to detail.
• Team-oriented, positive attitude, eager to learn.

Responsibilities

• Provide outstanding customer service via multiple channels.
• Assist customers with inquiries and resolve issues efficiently.
• Build strong client relationships to ensure satisfaction.
• Maintain accurate records of interactions and feedback.
• Collaborate with teammates to improve processes and services.
• Stay updated on product knowledge to provide informed help.

Skills

Customer service

Communication

Teamwork

Problem-solving

Attention to detail

Job description

Job Description

We are on the lookout for a dedicated and enthusiastic Customer Expert to join our team in Muntinlupa, Philippines. The ideal candidate will possess a passion for customer service and a strong desire to assist clients effectively. This position offers an exciting opportunity to build relationships and enhance customer satisfaction through exceptional support.

Location: Muntinlupa, Philippines
Work Mode: Work from Office
Role: Customer Expert

What You’ll Do

• Provide outstanding customer service via various communication channels.
• Assist customers with inquiries, resolving issues efficiently.
• Build strong relationships with clients to ensure satisfaction.
• Maintain accurate records of customer interactions and feedback.
• Collaborate with team members to improve processes and services.
• Stay updated on product knowledge to provide informed assistance.

What We’re Looking For

• Minimum of 1 year of insurance experience in customer service or related field.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work collaboratively in a team-oriented environment.
• A positive attitude and willingness to learn new skills.

Ready to make an impact?