Customer Experience Specialist — Office, Fast-Paced Team

Tap Growth ai; Victorias; Sur place; PHP 279 000 - 357 000; Plein temps

Résumé du poste

Tap Growth ai in Victorias City, Philippines is hiring a Customer Service Representative to provide excellent support to clients via phone, email, or chat. If you have at least one year of experience and thrive in a fast-paced office environment, this is your chance to make a difference by building positive relationships with our clients.

Work from the office in Victorias City. You will document interactions, maintain relationships, and collaborate with departments to resolve issues.

Qualifications

• Minimum 1 year of customer service experience.
• Excellent spoken and written English.
• Strong problem-solving abilities.
• Ability to work independently and as part of a team.
• Positive attitude and willingness to learn.
• Attention to detail in documentation and follow-up.

Responsabilités

• Respond to customer inquiries via phone, email, or chat
• Resolve issues promptly and professionally
• Maintain strong client relationships
• Document interactions accurately in our system
• Collaborate with other departments for effective solutions
• Manage time efficiently to handle multiple requests

Connaissances

Customer service

English communication

Problem solving

Independent worker

Team player

Attention to detail

Description du poste

Tap Growth ai in Victorias City, Philippines is hiring a Customer Service Representative to provide excellent support to clients via phone, email, or chat. If you have at least one year of experience and thrive in a fast-paced office environment, this is your chance to make a difference by building positive relationships with our clients.

Work from the office in Victorias City. You will document interactions, maintain relationships, and collaborate with departments to resolve issues.