Customer Service Representative (Urgent Hiring!)

Tap Growth ai; Victorias; On-site; PHP 279,000 - 357,000; Full time

Job summary

Tap Growth ai in Victorias City, Philippines is hiring a Customer Service Representative to provide excellent support to clients via phone, email, or chat. If you have at least one year of experience and thrive in a fast-paced office environment, this is your chance to make a difference by building positive relationships with our clients.

Work from the office in Victorias City. You will document interactions, maintain relationships, and collaborate with departments to resolve issues.

Qualifications

• Minimum 1 year of customer service experience.
• Excellent spoken and written English.
• Strong problem-solving abilities.
• Ability to work independently and as part of a team.
• Positive attitude and willingness to learn.
• Attention to detail in documentation and follow-up.

Responsibilities

• Respond to customer inquiries via phone, email, or chat
• Resolve issues promptly and professionally
• Maintain strong client relationships
• Document interactions accurately in our system
• Collaborate with other departments for effective solutions
• Manage time efficiently to handle multiple requests

Skills

Customer service

English communication

Problem solving

Independent worker

Team player

Attention to detail

Job description

We're Hiring: Customer Service Representative (Urgent Hiring!)

We are looking for a dedicated and enthusiastic Customer Service Representative to join our team in Victorias City, Philippines. If you have at least one year of experience and thrive in a fast-paced office environment, this is your chance to make a difference by providing excellent customer support and building positive relationships with our clients.

Location: Victorias City, Philippines
Work Mode: Work from Office
Role: Customer Service Representative

What You'll Do:

• Respond to customer inquiries via phone, email, or chat
• Resolve issues promptly and professionally
• Maintain strong client relationships
• Document interactions accurately in our system
• Collaborate with other departments for effective solutions
• Manage time efficiently to handle multiple requests

What We're Looking For:

• Minimum 1 year of customer service experience
• Excellent communication skills in English
• Strong problem-solving abilities
• Ability to work independently and as part of a team
• Positive attitude and willingness to learn
• Attention to detail