Customer Experience Specialist – Escalations & CX

Probe CX Philippines Inc.; Philippines; On-site; PHP 360,000 - 480,000; Full time

Benefits offered by this job

Maxicare HMO

Work-Life Balance

Career Development

Performance Incentives

Yearly Salary Increase

Financial Assistance

Mental Health Support

Paid Training

Group Life Insurance

Leaves Encashment

Gym Membership Discounts

Recreational Rooms

Premium Australian Client

Job summary

Probe CX Philippines Inc. in Makati is seeking candidates for a frontline BPO role focusing on escalation or customer complaint handling. The position requires at least a high school diploma, with 2+ years of BPO experience, and strong English communication skills.

Willingness to work onsite in Makati, with benefits including Maxicare HMO, work-life balance, career development, incentives, yearly salary increases, and more as outlined in the job posting.

Qualifications

• High school graduate or higher is acceptable.
• At least 2 years BPO experience, preferably in Escalation or Customer Complaint.
• Proficiency in English, both written and verbal.

Skills

English Proficiency

BPO Experience

Escalation

Customer Complaint

Education

High School Graduate

College Undergraduate

Graduate

Job description

Probe CX Philippines Inc. in Makati is seeking candidates for a frontline BPO role focusing on escalation or customer complaint handling. The position requires at least a high school diploma, with 2+ years of BPO experience, and strong English communication skills.

Willingness to work onsite in Makati, with benefits including Maxicare HMO, work-life balance, career development, incentives, yearly salary increases, and more as outlined in the job posting.