Customer Experience Specialist — Call Center

Recruitify_HR; Makati; On-site; PHP 279,000 - 390,600; Full time

Job summary

A recruitment firm in Metro Manila is seeking experienced customer service representatives to handle incoming calls and resolve inquiries. Candidates should have a high school diploma and 3-5 years of experience in a call center environment. Strong communication and interpersonal skills are essential, as is the ability to work in a fast-paced setting. This role promises opportunities for collaboration and personal development within a supportive team atmosphere.

Qualifications

• 3-5 years of experience in a call center or customer service role.
• Strong communication and interpersonal skills.
• Empathetic, patient, and detail-oriented individuals are preferred.

Responsibilities

• Handle incoming calls and provide excellent customer service to clients.
• Resolve customer inquiries and issues efficiently.
• Work collaboratively with team members to exceed performance targets.

Skills

Strong communication skills

Interpersonal skills

Education

High School Diploma or equivalent

Job description

A recruitment firm in Metro Manila is seeking experienced customer service representatives to handle incoming calls and resolve inquiries. Candidates should have a high school diploma and 3-5 years of experience in a call center environment. Strong communication and interpersonal skills are essential, as is the ability to work in a fast-paced setting. This role promises opportunities for collaboration and personal development within a supportive team atmosphere.