Customer Experience Senior Associate - Front Desk & Admin

KMC Solutions; Philippines; Remote; PHP 240,000 - 360,000; Full time

Benefits offered by this job

HMO + free dependent

Pantry access (MadMax Coffee, Fresh Fr

Diverse learning & growth

Accessible Cloud HR platform (Sprout)

Above standard leaves

Job summary

KMC Solutions is seeking a Customer Experience Senior Associate to manage front desk, general services, and admin tasks, ensuring a smooth office experience for members and visitors. You will interact with staff and clients, coordinate room reservations, and support daily operations with high professionalism.

The role emphasizes excellent communication, multitasking, and proactive problem solving, with perks like HMO, pantry access, and growth opportunities.

Qualifications

• Capable of dealing with local staff and foreign clients.
• Enthusiastic, Outgoing, responsible and detail oriented.
• Superb verbal and written communication skills.
• Excellent interpersonal skills and ability to multitask.

Responsibilities

• Manage front desk operations and assist visitors, clients and vendors.
• Coordinate general services and tenant needs within the workplace.
• Provide admin support, including mail, document handling and reporting.
• Ensure alignment with company policies, safety standards and service quality.
• Assist IT-related simple issues (Wi-Fi, LAN/HDMI) and office logistics.

Skills

Interpersonal skills

Multitasking

Communication skills

Customer service

Problem-solving

Education

Bachelor of Science in Business Administration

BS HRM

BS Tourism

Tools

MS Office

Job description

KMC Solutions is seeking a Customer Experience Senior Associate to manage front desk, general services, and admin tasks, ensuring a smooth office experience for members and visitors. You will interact with staff and clients, coordinate room reservations, and support daily operations with high professionalism.

The role emphasizes excellent communication, multitasking, and proactive problem solving, with perks like HMO, pantry access, and growth opportunities.