Customer Experience Quality Analyst

VXI Global Holdings B.V. (Philippines)

Manila

On-site

PHP 350,000 - 520,000

Full time

5 days ago

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Job summary

VXI Global Holdings B.V. (Philippines) is seeking a Quality Analyst to monitor and evaluate transactions for exceptional customer service and technical resolution.

You will deliver feedback to Operations for continuous improvement and support a fast-growing team of enthusiastic professionals.

The role requires keen attention to detail and strong communication to ensure adherence to service standards and drive customer satisfaction across multiple channels.

Responsibilities

Monitor and evaluate transactions for exceptional customer service and technical resolution.
Deliver feedback to Operations for continuous improvement.

Job description

VXI Global Holdings B.V. (Philippines) is seeking a Quality Analyst to monitor and evaluate transactions for exceptional customer service and technical resolution.

You will deliver feedback to Operations for continuous improvement and support a fast-growing team of enthusiastic professionals.

The role requires keen attention to detail and strong communication to ensure adherence to service standards and drive customer satisfaction across multiple channels.

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