Customer Experience Frontline Specialist

Toyota Bacoor Cavite, Inc.; Bacoor; On-site; PHP 279,000 - 357,000; Full time

Job summary

Toyota Bacoor Cavite, Inc. is seeking a Customer Relations Officer to deliver excellent service by assisting clients with inquiries, concerns, and requests in a courteous and professional manner.

You will be the front liner of the company, helping ensure customer satisfaction and loyalty through timely communication and issue resolution. The role requires a Bachelor’s degree in Marketing or Tourism (preferred), strong communication and interpersonal skills, and a customer-focused attitude.

Qualifications

• Bachelor’s degree in Marketing or Tourism preferred but not required.
• Strong communication and interpersonal skills are essential.
• Excellent communication and interpersonal skills.
• Pleasant personality and professional appearance are important.
• Can start ASAP.

Responsibilities

• Deliver excellent customer service by assisting clients with inquiries, concerns, and requests in a courteous and professional manner.
• Serve as the frontliner of the company, ensuring customer satisfaction and loyalty.
• Provide timely communication, resolve issues, and coordinate with other departments when needed.

Skills

Communication skills

Interpersonal skills

Customer-focused

Professional appearance

Education

Bachelor’s degree in Marketing or Tourism

Job description

Toyota Bacoor Cavite, Inc. is seeking a Customer Relations Officer to deliver excellent service by assisting clients with inquiries, concerns, and requests in a courteous and professional manner.

You will be the front liner of the company, helping ensure customer satisfaction and loyalty through timely communication and issue resolution. The role requires a Bachelor’s degree in Marketing or Tourism (preferred), strong communication and interpersonal skills, and a customer-focused attitude.