Customer Experience & Relations Specialist

Toyotabutuan; Butuan; On-site; PHP 223,200 - 334,800; Full time

Job summary

Toyotabutuan in Butuan City is hiring a Customer Relations Officer to enhance customer satisfaction through excellent service and relationship management. The ideal candidate is a college graduate with strong communication skills and a pleasing personality.

This role involves handling customer inquiries, complaints, and feedback support while ensuring Toyota's standards of hospitality and service excellence are met. Join a dynamic team dedicated to improving customer engagement and retention.

Qualifications

• Ability to communicate effectively in writing and verbally.
• Experience in a customer service-related position is advantageous.
• Pleasant personality with strong people skills.

Responsibilities

• Serve as the primary point of contact for customer inquiries.
• Receive and document customer complaints for timely resolution.
• Assist in customer satisfaction surveys and feedback programs.

Skills

Good communication skills

Excellent interpersonal skills

Education

College Graduate

Job description

Toyotabutuan in Butuan City is hiring a Customer Relations Officer to enhance customer satisfaction through excellent service and relationship management. The ideal candidate is a college graduate with strong communication skills and a pleasing personality.

This role involves handling customer inquiries, complaints, and feedback support while ensuring Toyota's standards of hospitality and service excellence are met. Join a dynamic team dedicated to improving customer engagement and retention.