Customer Experience Associate - Flexible Hours

Concentrix; Quezon City; On-site; PHP 223,200 - 334,800; Full time

Job summary

A leading customer service provider in Quezon City is seeking individuals to provide exceptional customer service to clients through phone and email. The ideal candidate should have a High School Diploma, possess great communication skills, and demonstrate strong customer service abilities. Experience in a call centre environment is preferred but not required. A typical office setting with some flexibility will be provided.

Qualifications

• Proficient in English language.
• Strong customer service skills.
• Able to handle multiple tasks simultaneously.

Responsibilities

• Provide exceptional customer service via phone and email.
• Assist customers with inquiries and complaints.
• Document customer interactions accurately.

Skills

English proficiency

Customer service skills

Knowledge of call centre operations

Education

High School Diploma or equivalent

Job description

A leading customer service provider in Quezon City is seeking individuals to provide exceptional customer service to clients through phone and email. The ideal candidate should have a High School Diploma, possess great communication skills, and demonstrate strong customer service abilities. Experience in a call centre environment is preferred but not required. A typical office setting with some flexibility will be provided.