Customer Experience Associate — Fast, Effective Support

Philcopy Corporation; General Santos; On-site; PHP 223,000 - 357,000; Full time

Job summary

Philcopy Corporation in General Santos is seeking a customer-service oriented candidate to join our team. No prior work experience is required, fresh graduates are welcome to apply, and a business-related degree is preferred.

You will engage with clients, provide effective service, and deliver fast, accurate solutions to inquiries and complaints while developing strong communication and interpersonal skills in a dynamic environment.

Qualifications

• Candidate must possess at least Bachelor's/ Degree in Business Studies/Administration/Management, Commerce, Mass Communications, Hospitality/Tourism/Hotel Management or equivalent.
• No work experience required.
• With less than 1 year experience specialized in Customer Service or equivalent but fresh graduates are welcome to apply
• Smart and personable
• Excellent oral and written communication skills
• With good interpersonal skills
• Willing to work in General Santos

Responsibilities

• Engages effectively to clients and builds a shared understanding of issues
• Provides effective and competent service to clients
• Delivers a fast and accurate solution to clients’ concerns and/or complaints.

Education

Bachelor's degree in Business Studies/Administration/Management, Commerce, Mass Communications, Hospitality/Tourism/Hotel Management or equivalent

Job description

Philcopy Corporation in General Santos is seeking a customer-service oriented candidate to join our team. No prior work experience is required, fresh graduates are welcome to apply, and a business-related degree is preferred.

You will engage with clients, provide effective service, and deliver fast, accurate solutions to inquiries and complaints while developing strong communication and interpersonal skills in a dynamic environment.