Customer Support Specialist - Flexible Hours

stack sourcinggg; Pasay; On-site; PHP 201,000 - 268,000; Full time

Job summary

stack sourcinggg is seeking a front-line customer service representative to support clients via phone, email, or chat, delivering prompt and courteous service.

You will resolve inquiries efficiently, maintain accurate records, and collaborate with the team to enhance the customer experience. Training responsibilities may be involved, and employees benefit from flexible hours, including evenings and weekends.

Qualifications

• High school diploma or equivalent preferred.
• Entry-level (No experience required).
• Proficiency in English language.
• Strong communication skills and a positive attitude.
• Ability to work in a fast-paced environment.
• Flexible hours, including evenings and weekends.

Responsibilities

• Provide exceptional customer service via phone, email, or chat.
• Resolve customer inquiries and complaints in a timely and effective manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance customer experience.
• Assist in the training of new team members as needed.

Skills

English proficiency

Education

High school diploma or equivalent

Job description

stack sourcinggg is seeking a front-line customer service representative to support clients via phone, email, or chat, delivering prompt and courteous service.

You will resolve inquiries efficiently, maintain accurate records, and collaborate with the team to enhance the customer experience. Training responsibilities may be involved, and employees benefit from flexible hours, including evenings and weekends.