Customer Experience Advocate: Turn Customers into Evangelists

Aurevia Business Solutions Inc.; Pasay; Presencial; PHP 300 000 - 480 000; Tempo integral

Resumo da oferta

Aurevia Business Solutions Inc. is seeking a proactive customer service specialist in Pasay, Metro Manila. The ideal candidate loves talking to people and solving issues, and will convert customers into passionate evangelists.

You will handle inquiries by phone, email, and chat, provide product information, and coordinate with internal teams to meet customer needs. Strong communication and multi-tasking are essential, with attention to detail for data entry across platforms.

Qualificações

• 1–3 years of relevant work experience.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Ability to multi-task, organize, and prioritize work.

Responsabilidades

• Communicate with customers via phone, email and chat.
• Provide knowledgeable answers to questions about product, pricing and availability.
• Work with internal departments to meet customer's needs.
• Data entry in various platforms.

Conhecimentos

Phone etiquette

Verbal communication

Written communication

Interpersonal skills

Descrição da oferta de emprego

Aurevia Business Solutions Inc. is seeking a proactive customer service specialist in Pasay, Metro Manila. The ideal candidate loves talking to people and solving issues, and will convert customers into passionate evangelists.

You will handle inquiries by phone, email, and chat, provide product information, and coordinate with internal teams to meet customer needs. Strong communication and multi-tasking are essential, with attention to detail for data entry across platforms.