Customer Experience Advocate: Phone, Chat & Email

Sitel Corp.; Baguio; On-site; PHP 240,000 - 360,000; Full time

Job summary

A leading global customer experience provider in Baguio is seeking passionate customer service associates to deliver exceptional experiences across various communication channels. Candidates should possess strong customer service skills and be comfortable interacting with clients via phone, chat, or email. This position emphasizes teamwork, enthusiasm, and integrity, ensuring customer satisfaction at all times. Join us to be the voice of the brand in a dynamic role that supports diverse clients.

Qualifications

• Passionate about delivering great customer service.
• Comfortable with phone, online chat, or email support.
• Ability to develop personalized experiences.

Responsibilities

• WOW Customers over the phone, online chat, or email.
• Work with enthusiasm and a Be BOLD attitude.
• Build trust as a team member, independently with minimal supervision.

Skills

Customer service skills

Problem-solving

Communication skills

Job description

A leading global customer experience provider in Baguio is seeking passionate customer service associates to deliver exceptional experiences across various communication channels. Candidates should possess strong customer service skills and be comfortable interacting with clients via phone, chat, or email. This position emphasizes teamwork, enthusiasm, and integrity, ensuring customer satisfaction at all times. Join us to be the voice of the brand in a dynamic role that supports diverse clients.