Customer Engagement Specialist (3 Months) - Manila

Personal Collection Direct Selling Inc.; Manila; On-site; PHP 279,000 - 391,000; Full time

Job summary

Personal Collection Direct Selling Inc. is seeking an Event Coordinator to manage end-to-end meeting logistics, including venue setup and on-site/virtual event flow in multiple Manila branches.

The role requires 2 years of relevant experience or fresh graduates, with a degree in Mass Communication, Business Administration, Marketing, or related fields. Proficiency in PowerPoint/Canva and AV setups is preferred.

Qualifications

• Minimum 2 years of relevant work experience in event coordination, corporate communications, trade marketing, network engagement, or direct selling operations.
• Fresh Graduates are welcome to apply.

Responsibilities

• Coordinate end-to-end meeting and event logistics, including venue prep, audiovisual setup, and on-site/virtual event flow.
• Design and drive interactive engagement strategies before, during, and after Appreciation Meetings to maximize attendee participation and sales yield.
• Partner with regional teams and Dreams Fulfillment Officers to align event schedules and logistics.
• Prepare and organize event collateral, recognition slides, and presenter scripts according to brand guidelines.
• Manage invitation and attendee tracking, check-in registration, and post-event data collection.
• Collect and analyze participant feedback surveys to assess event effectiveness and identify improvements.
• Submit needed supporting documents of the branch DFO for liquidation.

Skills

Event coordination

Project leadership

Communication

Multitasking

Education

Bachelor's degree in Mass Communications

Business Administration

Event Management

Tools

PowerPoint

Canva

MS Excel

Google Sheets

Zoom Webinar

MS Teams

AV setup

Job description

Job description

This position will cover the following branch locations:Sampaloc, Kalentong, Sta. Ana, Pateros, Shaw and Sta. Mesa, Manila.

About Personal Collection Direct Selling Inc.

Personal Collection Direct Selling Inc. is one of the leading direct-selling businesses in the Philippines, providing quality and affordable products that improve everyday living for every Filipino. For more than 20 years, we’ve empowered entrepreneurs, employees, and dealers to grow with purpose. At PC, together, we make lives and careers great.

What You’ll Do:

• End-to-End Meeting & Event Logistics:Coordinate and execute operational planning, venue preparation, audiovisual setup, and on-site/virtual event flow for GLE Appreciation Meetings (AM).

• Dealer & Network Engagement:Design and drive interactive engagement strategies before, during, and after Appreciation Meetings to maximize attendee participation and sales yield.

• Cross-Functional Coordination:Partner closely with regional teams and Dreams Fulfillment Officers to ensure alignment on event schedules, logistics preparations, and agenda objectives.

• Content & Presentation Preparation:Prepare and organizing event collateral, recognition slides, collateral materials, and presenter scripts following official brand guidelines.

• Attendee Data & Attendance Management:Manage invitation and attendee tracking, check-in registration processes, and post-event attendance data collection across branch and regional events.

• Post-Event Analytics & Feedback:Collect, consolidate, and analyze participant feedback surveys and event metrics to assess overall event effectiveness and identify areas for improvement.

• Timely submission of needed supporting documents of the branch DFO for liquidation.

What Makes You A Great Fit:

• Contract Duration:Must be willing to work under a 3-month contract.

• Experience:Minimum 2 years of relevant work experience in event coordination, corporate communications, trade marketing, network engagement, or direct selling operations, butFresh Graduates are welcome to apply.

• Educational Attainment:Bachelor's degree in Mass Communication, Business Administration, Marketing, Event Management, or a related field.

• Technical Skills:Command of presentation software (MS PowerPoint, Canva) and interactive engagement platforms, proficiency in MS Excel/Google Sheets for tracking attendees, feedback scores, and budgets. Hands-on experience operating virtual event platforms (Zoom Webinar, Teams) and standard AV setup components.

• Managerial and Soft Skills:Self-driven accountability with the ability to lead specific project tasks or event sub-committees, articulate written and spoken communication skills tailored for varied audiences (dealers, field teams, executives), quick-thinking ability to resolve live event issues calmly and effectively, clear understanding of how dealer motivation drive business volume and retention, and multi-tasking skills to coordinate multiple event timelines simultaneously without missing deadlines.