Customer Service Representative

Afni, Inc.; Quezon City; On-site; PHP 223,000 - 290,000; Full time

Job summary

Afni Philippines is seeking Customer Service Representatives (CSR) to support our team at SM City Fairview Tower 4 in Quezon City. You will use your customer interaction skills to deliver excellent service to international accounts, adhering to company policies and security standards.

The position requires 12 months of BPO experience, a high school diploma, and strong communication abilities. Pre-start steps include obtaining NBI clearance where required and completing client-specific training.

Qualifications

• At least 12 months BPO experience handling international accounts.
• High school diploma required.
• Strong communication skills (conversational, confident, spontaneous, relational).
• Strong comprehension and learning agility.
• Able to work in a paperless environment with strict information security.

Responsibilities

• Provide excellent customer service via phone, email, or chat.
• Support international accounts and resolve customer inquiries efficiently.

Skills

Communication skills

Customer service

Learning agility

Education

High school diploma

Job description

Description

Afni Philippines is looking for Customer Service Representatives (CSR) to support our company in SM City Fairview Tower 4. In this role, you'll be using your customer interaction skills to deliver excellent customer service.

Description

Afni Philippines is looking for Customer Service Representatives (CSR) to support our company in SM City Fairview Tower 4. In this role, you'll be using your customer interaction skills to deliver excellent customer service.

Requirements

• At least 12 months BPO experience handling international account.
• At least high school diploma
• With strong communication skills (conversational, confident, spontaneous, relational)
• Strong comprehension and learning agility
• Able to work in a paperless environment with stringent compliance to information security measures
• Must be able to provide NBI clearance before start date

Visit us at Afni SM City Fairview Tower 4, Quirino Highway, Quezon City.

Business Hours: Mon-Fri 10AM - 6PM

For more information you may contact us at:

• GO2-AFNI (462-2364)
• [e-mail]
• Facebook.com/AfniPhilippines
• Instagram.com/afniph
• linkedin.com/company/9039659/

See you there!