Customer Care Specialist: Problem Solver & Trusted Voice

Qualfon; Pajo; Presencial; PHP 223 200 - 279 000; Tempo integral

Resumo da oferta

A leading outsourcing firm in Central Visayas is looking for individuals to join their team as Customer Service Representatives. This entry-level position involves handling customer inquiries via calls, emails, and chats while ensuring exemplary service. Candidates should have at least a Senior High School diploma and possess strong English communication skills. The role requires effective problem-solving abilities and a customer-oriented mindset, making a positive impact on every interaction.

Qualificações

• At least Senior High School graduate or its equivalent.
• Effective communication skills essential.
• Strong interpersonal skills for customer interactions.

Responsabilidades

• Handle calls, emails, and chats effectively.
• Resolve customer issues promptly and professionally.
• Create and update customer information in the database.

Conhecimentos

Good English communication skills

Customer service orientation

Problem-solving skills

Interpersonal skills

Active listening skills

Technology skills

Computer navigation skills

Formação académica

Senior High School graduate or equivalent

Descrição da oferta de emprego

A leading outsourcing firm in Central Visayas is looking for individuals to join their team as Customer Service Representatives. This entry-level position involves handling customer inquiries via calls, emails, and chats while ensuring exemplary service. Candidates should have at least a Senior High School diploma and possess strong English communication skills. The role requires effective problem-solving abilities and a customer-oriented mindset, making a positive impact on every interaction.