Customer Care Specialist — Performance Bonus & PTO

Telesys BPO; Caloocan; On-site; PHP 212,000 - 301,000; Full time

Benefits offered by this job

Performance Bonus

Paid vacation and sick leave

Opportunities for promotion

Wellness programs

Employee discounts

Job summary

A leading BPO company in Caloocan is looking for customer service representatives who are High School graduates. The role involves addressing customer inquiries in a fast-paced environment. Strong communication skills are essential, and both new and experienced applicants are welcome. Competitive salary, performance bonuses, and opportunities for career development are offered, fostering an inclusive and supportive workplace.

Qualifications

• Strong communication skills in both written and verbal forms.
• Amenable to work shifting schedules, including nights, weekends, and holidays.
• Ability to work in a fast-paced, high-volume call environment.

Responsibilities

• Demonstrate professionalism and patience when interacting with customers.
• Address customer inquiries, concerns, and issues accurately.
• Keep thorough records of customer interactions.

Skills

Strong communication skills—both written and verbal

Customer service experience

Education

High School graduate

Job description

A leading BPO company in Caloocan is looking for customer service representatives who are High School graduates. The role involves addressing customer inquiries in a fast-paced environment. Strong communication skills are essential, and both new and experienced applicants are welcome. Competitive salary, performance bonuses, and opportunities for career development are offered, fostering an inclusive and supportive workplace.