Customer Care Specialist — Growth & Incentives

Telesys BPO; Caloocan; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Competitive salary with performance-based incentives

Paid vacation and sick leave

Opportunities for promotion and career development

Wellness programs and exclusive employee discounts

Job summary

Telesys BPO in Caloocan is looking for Customer Service Representatives for voice/nonvoice roles. This full-time position welcomes both experienced candidates and those new to the BPO industry. The representatives will handle customer inquiries and concerns, ensuring high-quality service. The benefits include a competitive salary, paid leave, and opportunities for career growth. Join a supportive and inclusive workplace where your contribution truly matters, regardless of prior experience.

Qualifications

• Open to applicants with or without BPO experience.
• Ability to work in a fast-paced, high-volume call environment.
• Willingness to work shifting schedules, including nights, weekends, and holidays.

Responsibilities

• Serve as the first point of contact for customers.
• Handle inquiries and resolve concerns.
• Deliver top-tier service with every interaction.

Skills

Customer service experience

Ability to work in fast-paced environment

Education

High School graduate

Job description

Telesys BPO in Caloocan is looking for Customer Service Representatives for voice/nonvoice roles. This full-time position welcomes both experienced candidates and those new to the BPO industry. The representatives will handle customer inquiries and concerns, ensuring high-quality service. The benefits include a competitive salary, paid leave, and opportunities for career growth. Join a supportive and inclusive workplace where your contribution truly matters, regardless of prior experience.