Customer Care Specialist | Performance Bonus & Equity

Recruitify_HR; Pasay; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Incentives

HMO

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A recruitment agency is seeking a Customer Service Representative to respond to inquiries via various channels and resolve customer issues. The ideal candidate will have a high school diploma and 1-3 years of experience in a customer service environment. You will work in a fast-paced office with a focus on maintaining effective communication and customer satisfaction. This position comes with benefits such as health insurance and performance incentives.

Qualifications

• 1-3 years of experience in a customer service or call center environment.
• Ability to work in a fast-paced office environment with potential shift work.
• Positive attitude under pressure.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Resolve customer issues and provide appropriate solutions.
• Document all interactions and maintain customer records.

Skills

Excellent communication skills (verbal and written)

Strong problem-solving abilities

Ability to handle difficult customer interactions

Education

High School Diploma or equivalent

Job description

A recruitment agency is seeking a Customer Service Representative to respond to inquiries via various channels and resolve customer issues. The ideal candidate will have a high school diploma and 1-3 years of experience in a customer service environment. You will work in a fast-paced office with a focus on maintaining effective communication and customer satisfaction. This position comes with benefits such as health insurance and performance incentives.