Customer Care Specialist - Pasig | 1-3 yrs CSR

Miranda HR; Pasig; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Performance Bonus

Holiday Gifts

Incentives

Life Insurance

Parking Space

Job Training

Job summary

Pioneer Account CSR at Miranda HR is an on-site role in Pasig, requiring 1–3 years of experience in a BPO and a high school diploma. The position offers immediate start and a rapid 1-day hiring process.

You will assist customers with inquiries, provide accurate product information, and maintain a positive, empathetic attitude while collaborating with the team to meet customer satisfaction and operational goals.

Qualifications

• Assist customers with inquiries and resolve issues promptly.
• Provide accurate information about products and services.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Collaborate with team members to achieve customer satisfaction and operational goals.
• Collaborate with team members to enhance customer satisfaction.

Responsibilities

• Assist customers with inquiries and resolve issues promptly.
• Provide accurate information about products and services.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Collaborate with team members to achieve customer satisfaction and operational goals.
• Collaborate with team members to enhance customer satisfaction.

Skills

Customer service

Organizational skills

Scheduling

Back office support

Call center experience

Education

High School Diploma

Job description

Pioneer Account CSR at Miranda HR is an on-site role in Pasig, requiring 1–3 years of experience in a BPO and a high school diploma. The position offers immediate start and a rapid 1-day hiring process.

You will assist customers with inquiries, provide accurate product information, and maintain a positive, empathetic attitude while collaborating with the team to meet customer satisfaction and operational goals.