Customer Support Pro - Pioneer Account (On-site Pasig)

Miranda HR; Pasig; On-site; PHP 223,000 - 312,000; Full time

Benefits offered by this job

Life Insurance

Job Training

Holiday Gifts

Incentives

Job summary

Miranda HR is seeking a CSR for the Pioneer Account in Pasig, on-site with urgent hiring. The role focuses on delivering excellent customer support and resolving inquiries promptly.

The position requires at least 1 year of BPO experience, strong communication, and the ability to work collaboratively in a fast-paced call center environment. On-site work and one-day application process are emphasized.

Qualifications

• High School Diploma or equivalent.
• 1 year BPO experience.
• Strong customer service skills.
• Excellent organizational skills.
• Proficiency in scheduling and back-office support.
• Experience in a call center environment is a plus.
• Strong communication and interpersonal skills.

Responsibilities

• Assist customers with inquiries and resolve issues promptly.
• Provide accurate information about products and services.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Collaborate with team members to achieve customer satisfaction and operational goals.
• Collaborate with team members to enhance customer satisfaction.

Skills

Customer service

Organizational skills

Scheduling

Back office support

Call center experience

Communication skills

Interpersonal skills

Education

High School diploma or equivalent

Job description

Miranda HR is seeking a CSR for the Pioneer Account in Pasig, on-site with urgent hiring. The role focuses on delivering excellent customer support and resolving inquiries promptly.

The position requires at least 1 year of BPO experience, strong communication, and the ability to work collaboratively in a fast-paced call center environment. On-site work and one-day application process are emphasized.