Customer Experience Specialist

Miranda HR; Makati; On-site; PHP 201,000 - 312,000; Full time

Job summary

Miranda HR in Makati is seeking a friendly, entry-level Customer Service representative to respond to inquiries and provide accurate information about products and services.

You will assist with back-office support and account management tasks while maintaining high levels of customer satisfaction. Work with a collaborative team to ensure efficient operations, using basic technical skills to manage call systems and customer data.

Qualifications

• Respond to customer inquiries and provide accurate information regarding products and services.
• Assist with back-office support and account management tasks.
• Maintain a high level of customer service and satisfaction.
• Collaborate with team members to ensure efficient operations.
• Utilize technical skills to manage call systems and customer information.

Responsibilities

• Respond to customer inquiries and provide accurate information regarding products and services.
• Assist with back-office support and account management tasks.
• Maintain a high level of customer service and satisfaction.
• Collaborate with team members to ensure efficient operations.
• Utilize technical skills to manage call systems and customer information.

Skills

Interpersonal skills

Customer service

Problem-solving

English communication

Team player

Education

High School diploma or equivalent

Job description

Miranda HR in Makati is seeking a friendly, entry-level Customer Service representative to respond to inquiries and provide accurate information about products and services.

You will assist with back-office support and account management tasks while maintaining high levels of customer satisfaction. Work with a collaborative team to ensure efficient operations, using basic technical skills to manage call systems and customer data.