Customer Care Specialist — Onsite, 6mo BPO Exp

Neksjob Philippines; Davao del Sur; On-site; PHP 279,000 - 334,800; Full time

Benefits offered by this job

Paid Training

HMO and Other Benefits

Fun and Supportive Team Environment

Job summary

Neksjob Philippines is seeking a Customer Service Representative (CSR) on site with 6 months BPO experience. The role involves handling inbound calls, explaining product offerings clearly, and ensuring customers leave satisfied.

Daily tasks include assisting customers, providing easy-to-understand information, and updating service details while maintaining detailed call notes. Training is provided, with benefits including HMO and a supportive team environment.

Qualifications

• At least 6 months call center experience.
• Willing to work on site.
• Basic computer literacy.

Responsibilities

• Help customers with their questions in a friendly, professional way
• Make product info easy to understand
• Resolve issues quickly and without extra steps
• Assist with account updates or service changes
• Keep thorough call notes for reference

Skills

Call center experience

Basic computer literacy

Job description

Neksjob Philippines is seeking a Customer Service Representative (CSR) on site with 6 months BPO experience. The role involves handling inbound calls, explaining product offerings clearly, and ensuring customers leave satisfied.

Daily tasks include assisting customers, providing easy-to-understand information, and updating service details while maintaining detailed call notes. Training is provided, with benefits including HMO and a supportive team environment.