Entry-Level Customer Care Specialist — On-Site in Baguio

NeksJob Philippines; Baguio; On-site; PHP 167,400 - 290,160; Full time

Job summary

Neksjob Philippines in Baguio is hiring a Customer Service Representative (CSR) for our on-site call center. No BPO experience required; high school education accepted.

You'll handle incoming calls, explain our products in plain language, and help customers resolve issues. Daily tasks include starting calls warmly, providing truthful information, guiding customers through account updates, and writing clear post-call notes.

Qualifications

• No prior experience required.
• On-site position in Baguio.
• Must have completed High School or Senior High School.

Responsibilities

• Answer incoming calls.
• Explain our products in plain language.
• Work through customer problems and ensure customers hang up satisfied.
• Assist customers with account changes or service updates.
• Write clear and complete notes after every call.

Education

High School

Senior High School

Job description

Neksjob Philippines in Baguio is hiring a Customer Service Representative (CSR) for our on-site call center. No BPO experience required; high school education accepted.

You'll handle incoming calls, explain our products in plain language, and help customers resolve issues. Daily tasks include starting calls warmly, providing truthful information, guiding customers through account updates, and writing clear post-call notes.