On-Site Customer Service Specialist - Makati | Bonus

JetSon Manpower Agency; Makati; On-site; PHP 18,000 - 26,000; Full time

Benefits offered by this job

Performance Bonus

Incentives

Health Insurance

Life Insurance

HMO

Job summary

A staffing agency in Makati, Philippines is seeking candidates for a customer service position that requires no prior experience. The role involves managing incoming calls and inquiries, providing product information, and resolving customer complaints. Ideal candidates should have a high school diploma and strong communication and interpersonal skills. The position offers flexible working hours, including evenings and weekends, with performance bonuses and other benefits.

Qualifications

• Ability to manage incoming calls and customer inquiries efficiently.
• Provide accurate information about products and services.
• Resolve customer complaints and issues in a timely manner.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve service quality.

Responsibilities

• Handle customer inquiries and resolve complaints.
• Keep accurate records of interactions and transactions.
• Work in a fast-paced environment.

Skills

Strong communication skills

Interpersonal skills

Patience

Empathy towards customers

Education

High School Diploma or equivalent

Job description

A staffing agency in Makati, Philippines is seeking candidates for a customer service position that requires no prior experience. The role involves managing incoming calls and inquiries, providing product information, and resolving customer complaints. Ideal candidates should have a high school diploma and strong communication and interpersonal skills. The position offers flexible working hours, including evenings and weekends, with performance bonuses and other benefits.