On-Site Customer Care Specialist

Bpo Hiring; Makati; On-site; PHP 201,000 - 312,000; Full time

Job summary

Bpo Hiring is hiring Call Center Agents to join our on-site team in Makati, Philippines. The successful candidate will handle customer inquiries, provide product and service information, resolve concerns, and ensure a positive customer experience.

Typical responsibilities include managing calls, assisting with product details, addressing issues promptly, updating records, and adhering to scripts and company policies.

Qualifications

• High school or senior high school graduate is required.
• Basic computer literacy is required.
• Good communication skills are required.
• Willingness to work on-site is required.

Responsibilities

• Manage incoming calls with professionalism and courtesy
• Assist customers by providing product and service detalis
• Address and resolve issues promptly and accurately
• Handle account updates, service requests, and related transactions
• Keep recorde updated and document customer interactions
• Adhere to company policies, scripts, and performance standards

Skills

Good communication skills

Basic computer literacy

Willing to work on site

Education

High School or Senior High School graduate

Job description

Bpo Hiring is hiring Call Center Agents to join our on-site team in Makati, Philippines. The successful candidate will handle customer inquiries, provide product and service information, resolve concerns, and ensure a positive customer experience.

Typical responsibilities include managing calls, assisting with product details, addressing issues promptly, updating records, and adhering to scripts and company policies.