Customer Care Specialist — Fresh Grads Welcome

Bill Gosling Outsourcing; Manila; On-site; PHP 312,000 - 469,000; Full time

Benefits offered by this job

HMO and healthcare benefits

Paid training

Career advancement opportunities

Job summary

Concentrix Philippines is hiring Customer Service Representatives across multiple accounts and sites this November 2026. Fresh graduates and first-time job seekers are welcome, with no BPO experience required for selected accounts.

Join a global leader in customer experience for voice and non-voice opportunities, with roles across Bridgetowne, UP Ayala TechnoHub, and other sites. Competitive packages and career growth await in an on-site work environment.

Qualifications

• Fresh graduates and first-time job seekers are welcome.
• No BPO experience required for selected accounts.
• Good English communication and comprehension skills.
• Willing to work onsite and on shifting schedules.

Responsibilities

• Handle customer inquiries through calls, chat, or email.
• Assist with billing, account concerns, technical issues, and service requests.
• Provide accurate information and effective solutions.
• Maintain customer records and documentation.
• Follow company procedures and data privacy policies.
• Meet customer satisfaction, quality, and productivity targets.

Skills

Customer service

English communication

Education

High School / Senior High School / College Graduate

Job description

Concentrix Philippines is hiring Customer Service Representatives across multiple accounts and sites this November 2026. Fresh graduates and first-time job seekers are welcome, with no BPO experience required for selected accounts.

Join a global leader in customer experience for voice and non-voice opportunities, with roles across Bridgetowne, UP Ayala TechnoHub, and other sites. Competitive packages and career growth await in an on-site work environment.