Customer Service Representative | Earn 28K/month + 25K Bonus!

Concentrix; Quezon City; On-site; PHP 284,356 - 340,603; Full time

Benefits offered by this job

Performance Bonus

Incentives

Government Mandated Benefits

Job summary

A leading customer service company is seeking a Customer Service Representative to manage customer inquiries related to electronics. Ideal candidates should have a high school diploma and 1-3 years of experience in customer service. Strong English language skills and interpersonal abilities are essential. This full-time position is based in Quezon City and includes performance bonuses and incentives.

Qualifications

• 1-3 years of experience in a customer service role.
• Strong understanding of customer inquiry management.
• Ability to promote and sell products effectively.

Responsibilities

• Manage and support customer inquiries related to electronics products.
• Facilitate communication between clients and internal teams.
• Assist in resolving customer complaints efficiently.
• Provide feedback to management on customer trends.

Skills

Proficiency in English Language

Customer Service

Call Centre operations

Strong interpersonal skills

Problem-solving aptitude

Positive attitude

Education

High School Diploma or equivalent

Job description

Customer Service Representative | Earn 28K/month + 25K Bonus!

Concent

On-site - Quezon City 1-3 Yrs Exp High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

• Manage and support customer inquiries related to electronics products and services.
• Facilitate communication between clients and internal teams to ensure customer satisfaction.
• Assist in resolving customer complaints efficiently and effectively.
• Promote and sell products to meet or exceed sales targets.
• Provide feedback to management on customer trends and suggestions for improvement.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 1-3 years
• Skills and Competencies: Proficiency in English Language, Customer Service, and Call Centre operations
• Qualities and Traits: Strong interpersonal skills, problem-solving aptitude, and a positive attitude
• Working Conditions: Office environment with potential for occasional remote work

Working Location

Concentrix Up technohub. U.P, University of the Philippines Diliman, Ayala Land TechnoHub, 1101 Commonwealth Ave, Diliman, Quezon City, Metro Manila, Philippines

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