Customer Care Pro — Growth, HMO, Day Shift

Teleperformance; Mabalacat; On-site; PHP 268,000 - 324,000; Full time

Benefits offered by this job

Salary up to ₱26,500

HMO coverage

Career growth opportunities

Inclusive workplace

Job summary

Teleperformance in Clark is hiring Customer Care Experts. You will handle inquiries via phone, email, or chat, provide accurate solutions, and update customer records in our CRM to ensure a seamless experience.

Requirements include at least 6 months of BPO experience and strong English communication. Workdays are Monday to Friday, 11:00 AM to 6:00 PM, on-site in Clark, with opportunities for growth in a world-class team.

Qualifications

• At least 6 months BPO experience.
• Strong English communication skills.
• High School Diploma or K-12 graduate.

Responsibilities

• Handle customer inquiries via phone, email, or chat.
• Provide accurate and effective solutions to customer issues.
• Update customer records using CRM tools.
• Deliver excellent customer experiences and resolve concerns professionally.

Skills

BPO experience

English proficiency

Education

High School Diploma

K-12 Graduate

Job description

Teleperformance in Clark is hiring Customer Care Experts. You will handle inquiries via phone, email, or chat, provide accurate solutions, and update customer records in our CRM to ensure a seamless experience.

Requirements include at least 6 months of BPO experience and strong English communication. Workdays are Monday to Friday, 11:00 AM to 6:00 PM, on-site in Clark, with opportunities for growth in a world-class team.