Customer Care Pro - Flexible Hours, Life Insurance

Miranda HR; Makati; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Holiday Gifts

Incentives

Life Insurance

Job summary

Miranda HR is seeking a Customer Service Representative for their Makati site, focusing on on-site customer assistance. The role involves handling inquiries via phone, email, or chat, and resolving complaints to maintain customer satisfaction. Candidates must have a High School Diploma or equivalent, with strong communication skills and a positive attitude. This is a full-time position with flexible hours, including evenings and weekends. Benefits include holiday gifts and life insurance.

Qualifications

• No prior experience required, but 0–2 years preferred.
• Must be willing to work flexible hours, including evenings and weekends.

Responsibilities

• Handle customer inquiries and provide assistance via phone, email, or chat.
• Resolve customer complaints and ensure a high level of customer satisfaction.
• Maintain accurate records of customer interactions and follow-up on outstanding issues.
• Collaborate with team members to improve the customer experience.
• Provide product information and help customers with their orders.

Skills

Strong communication and interpersonal skills

Ability to work in a fast-paced environment

Positive attitude and a willingness to learn

Education

High School Diploma or equivalent

Job description

Miranda HR is seeking a Customer Service Representative for their Makati site, focusing on on-site customer assistance. The role involves handling inquiries via phone, email, or chat, and resolving complaints to maintain customer satisfaction. Candidates must have a High School Diploma or equivalent, with strong communication skills and a positive attitude. This is a full-time position with flexible hours, including evenings and weekends. Benefits include holiday gifts and life insurance.