Customer Support Specialist — Call Center with Bonuses

Neksjob Philippines; Pasig; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job summary

Neksjob Philippines is hiring for a Call Center Agent – General Customer Support in Pasig, on-site. The position is full-time, requiring 1+ year of call center experience and a high school diploma.

You will handle inbound/outbound calls, assist with inquiries, resolve complaints, process requests, and maintain records while meeting productivity and quality standards. Strong communication, active listening, and multitasking are essential.

Qualifications

• At least 1 year of call center experience.
• Good communication and customer service skills.
• Strong problem-solving and active listening skills.
• Basic computer and typing skills.
• Ability to multitask and work under pressure.
• Willing to work on shifting schedules.

Responsibilities

• Handle inbound and outbound customer calls.
• Assist with customer inquiries and service requests.
• Resolve complaints and account concerns.
• Provide accurate information and solutions.
• Process customer requests and transactions.
• Maintain records of customer interactions.
• Meet productivity and quality standards.

Skills

Call center exp

Communication

Customer service

Problem solving

Active listening

Typing speed

Multitasking

Shifts

Computer basics

Education

Senior High School

Job description

Neksjob Philippines is hiring for a Call Center Agent – General Customer Support in Pasig, on-site. The position is full-time, requiring 1+ year of call center experience and a high school diploma.

You will handle inbound/outbound calls, assist with inquiries, resolve complaints, process requests, and maintain records while meeting productivity and quality standards. Strong communication, active listening, and multitasking are essential.