Inbound Call Center Pro — Equity & Performance Bonuses

Neksjob Philippines; Philippines; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job Training

Professional Development

Job summary

Neksjob Philippines is seeking an on-site Call Center Agent in Quezon City with 1–3 years of experience. A High School diploma is acceptable, and full-time work is offered. The role focuses on handling customer calls, resolving inquiries, and maintaining accurate customer data.

The position emphasizes professional communication, problem-solving, and adherence to company policies to ensure timely and effective service delivery.

Qualifications

• At least 1 year of call center experience.
• Good customer service and problem-solving skills.
• Basic computer skills.
• Ability to handle high-volume calls.

Responsibilities

• Answer incoming customer calls professionally.
• Verify and update customer information.
• Handle inquiries and complaints.
• Provide appropriate solutions and assistance.
• Document all customer interactions.
• Follow company policies and procedures.

Skills

Customer service

Problem-solving

Communication

High-volume calls

Basic computer skills

Education

High School diploma

Job description

Neksjob Philippines is seeking an on-site Call Center Agent in Quezon City with 1–3 years of experience. A High School diploma is acceptable, and full-time work is offered. The role focuses on handling customer calls, resolving inquiries, and maintaining accurate customer data.

The position emphasizes professional communication, problem-solving, and adherence to company policies to ensure timely and effective service delivery.