Multichannel Customer Service Rep – Entry Level (Blended)

Big3 AR-Van's Garments Manufacturing Company; Quezon City; On-site; PHP 200,880 - 312,480; Full time

Benefits offered by this job

Employee Recognition Program

Parking Space

Job Training

Job summary

Big3 AR-Van's Garments Manufacturing Company seeks a Customer Service Representative for an on-site role in Quezon City. The position is open to all, with no experience required beyond a high school diploma and a willingness to learn.

The role involves handling inquiries, resolving issues, and documenting interactions to ensure quality service. Entry-level candidates with strong communication and interpersonal skills will thrive in a fast-paced environment and may work flexible hours as needed.

Qualifications

• Educational qualifications: High School diploma or equivalent.
• Experience level: Entry-level (0–2 years).
• Skills and competencies: Strong communication and interpersonal skills.

Responsibilities

• Provide exceptional customer service via voice and non-voice channels.
• Address customer inquiries and resolve issues in a timely manner.
• Document all customer interactions accurately in the system.
• Collaborate with team members to improve service delivery.
• Adhere to company policies and procedures regarding customer communication.

Skills

Communication skills

Interpersonal skills

Education

High School diploma

Job description

Big3 AR-Van's Garments Manufacturing Company seeks a Customer Service Representative for an on-site role in Quezon City. The position is open to all, with no experience required beyond a high school diploma and a willingness to learn.

The role involves handling inquiries, resolving issues, and documenting interactions to ensure quality service. Entry-level candidates with strong communication and interpersonal skills will thrive in a fast-paced environment and may work flexible hours as needed.