Call Centers hiring for Csr Associate. Salary upto 35K.

Recruitify_HR; Muntinlupa; On-site; PHP 355,446 - 425,754; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Health Maintenance Organization (HMO)

Job summary

A staffing agency is seeking a CSR Associate for on-site work in Muntinlupa. The successful candidate will assist customers through phone, chat, or email, maintaining high satisfaction levels. Applicants should have a Bachelor's degree and 1-3 years of experience in customer service, with strong communication skills. The role offers a salary up to 35K and benefits including performance bonuses and HMO for health and wellness.

Qualifications

• 1–3 years of experience in customer service or related fields.
• Ability to work in a fast-paced, team-oriented environment.

Responsibilities

• Assist customers via phone, chat, or email.
• Maintain high customer satisfaction.
• Document interactions using CRM software.
• Collaborate with team members to meet goals.
• Provide feedback to enhance customer experience.

Skills

Strong communication skills

Problem-solving

Empathetic mindset

Solution-oriented mindset

Education

Bachelor’s degree in a relevant field

Job description

Call Centers hiring for Csr Associate. Salary upto 35K.

On-site - Muntinlupa 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Description

• Assist customers via phone, chat, or email, addressing inquiries and resolving issues.
• Maintain a high level of customer satisfaction through effective communication and problem‑solving.
• Document customer interactions accurately and efficiently using CRM software.
• Work collaboratively with team members to meet departmental goals and targets.
• Provide feedback on processes and suggest improvements to enhance customer experience.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 1–3 years of experience in customer service or related fields.
• Skills and Competencies: Strong communication skills, both verbal and written.
• Qualities and Traits: Empathetic, patient, and solution‑oriented mindset.
• Working Conditions: Ability to work in a fast‑paced, team‑oriented environment.