Account Care Agent - Onsite Call Center (Cavite)

Neksjob Philippines; Cavite City; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job summary

Neksjob Philippines is seeking an Experienced Call Center Agent for an on-site role in Cavite. You will assist customers with account-related concerns, process requests, and update information while protecting customer data and maintaining service quality.

Responsibilities include guiding customers through policies, resolving issues efficiently, and keeping accurate records. Requires 1 year in call center settings and solid communication skills.

Qualifications

• At least 1 year of call center experience.
• Good communication and customer service skills.
• Strong attention to detail.
• Basic computer and data-entry skills.
• Professional and trustworthy.

Responsibilities

• Assist customers with account concerns.
• Process account requests and transactions.
• Verify and update customer information.
• Explain account policies and procedures.
• Resolve customer issues efficiently.
• Maintain accurate customer records.

Skills

Call center experience

Communication skills

Attention to detail

Data-entry

Professional and trustworthy

Education

High school / Senior High School

Tools

Basic computer skills

Job description

Neksjob Philippines is seeking an Experienced Call Center Agent for an on-site role in Cavite. You will assist customers with account-related concerns, process requests, and update information while protecting customer data and maintaining service quality.

Responsibilities include guiding customers through policies, resolving issues efficiently, and keeping accurate records. Requires 1 year in call center settings and solid communication skills.