Account Care Agent - Onsite Call Center (Cavite)

Neksjob Philippines; Cavite City; Vor Ort; PHP 201.000 - 312.000; Vollzeit

Benefits dieser Stelle

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Zusammenfassung

Neksjob Philippines is seeking an Experienced Call Center Agent for an on-site role in Cavite. You will assist customers with account-related concerns, process requests, and update information while protecting customer data and maintaining service quality.

Responsibilities include guiding customers through policies, resolving issues efficiently, and keeping accurate records. Requires 1 year in call center settings and solid communication skills.

Qualifikationen

• At least 1 year of call center experience.
• Good communication and customer service skills.
• Strong attention to detail.
• Basic computer and data-entry skills.
• Professional and trustworthy.

Aufgaben

• Assist customers with account concerns.
• Process account requests and transactions.
• Verify and update customer information.
• Explain account policies and procedures.
• Resolve customer issues efficiently.
• Maintain accurate customer records.

Kenntnisse

Call center experience

Communication skills

Attention to detail

Data-entry

Professional and trustworthy

Ausbildung

High school / Senior High School

Tools

Basic computer skills

Jobbeschreibung

Neksjob Philippines is seeking an Experienced Call Center Agent for an on-site role in Cavite. You will assist customers with account-related concerns, process requests, and update information while protecting customer data and maintaining service quality.

Responsibilities include guiding customers through policies, resolving issues efficiently, and keeping accurate records. Requires 1 year in call center settings and solid communication skills.