Customer Care Specialist - Call Center Growth & Training

Neksjob Philippines; Quezon City; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Competitive salary and benefits package

Comprehensive training

Health insurance

Job summary

A leading call center in Quezon City seeks motivated individuals to join as Call Center Agents. You will provide customer support and resolve inquiries while adhering to company policies. The ideal candidate is a high school graduate with strong communication skills and is willing to work flexible shifts. A competitive salary and benefits package is offered, along with comprehensive training and opportunities for growth.

Qualifications

• Strong verbal and written communication skills with the ability to engage customers.
• Ability to handle multiple tasks and work under pressure.
• Proficiency in basic computer skills.

Responsibilities

• Handle inbound and outbound calls professionally.
• Provide accurate information to customers on products and services.
• Resolve customer issues and ensure customer satisfaction.
• Document and update customer interactions in the system.
• Meet performance targets for call handling and customer satisfaction.

Skills

Strong communication skills

Excellent listening skills

Problem-solving skills

Education

High School Graduate (Old Curriculum) or Senior High School Graduate

Tools

MS Office applications

Job description

A leading call center in Quezon City seeks motivated individuals to join as Call Center Agents. You will provide customer support and resolve inquiries while adhering to company policies. The ideal candidate is a high school graduate with strong communication skills and is willing to work flexible shifts. A competitive salary and benefits package is offered, along with comprehensive training and opportunities for growth.