Customer Care Specialist - Call Center Growth & Training

Neksjob Philippines; Quezon City; Presencial; PHP 223.200 - 279.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary and benefits package

Comprehensive training

Health insurance

Descripción de la vacante

A leading call center in Quezon City seeks motivated individuals to join as Call Center Agents. You will provide customer support and resolve inquiries while adhering to company policies. The ideal candidate is a high school graduate with strong communication skills and is willing to work flexible shifts. A competitive salary and benefits package is offered, along with comprehensive training and opportunities for growth.

Formación

• Strong verbal and written communication skills with the ability to engage customers.
• Ability to handle multiple tasks and work under pressure.
• Proficiency in basic computer skills.

Responsabilidades

• Handle inbound and outbound calls professionally.
• Provide accurate information to customers on products and services.
• Resolve customer issues and ensure customer satisfaction.
• Document and update customer interactions in the system.
• Meet performance targets for call handling and customer satisfaction.

Conocimientos

Strong communication skills

Excellent listening skills

Problem-solving skills

Educación

High School Graduate (Old Curriculum) or Senior High School Graduate

Herramientas

MS Office applications

Descripción del empleo

A leading call center in Quezon City seeks motivated individuals to join as Call Center Agents. You will provide customer support and resolve inquiries while adhering to company policies. The ideal candidate is a high school graduate with strong communication skills and is willing to work flexible shifts. A competitive salary and benefits package is offered, along with comprehensive training and opportunities for growth.