Csr - Spanish Bilingual. Salary upto 100K

Recruitify_HR; Pasig; On-site; PHP 90,000 - 110,000; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A recruitment company is seeking a Spanish Bilingual Customer Service Representative to provide exceptional service to Spanish-speaking clients in Pasig. The ideal candidate should have 3-5 years of customer service experience, be detail-oriented, and possess strong communication skills. Responsibilities include handling inquiries and maintaining detailed records of customer interactions. The role offers a competitive salary up to 100K, with various employee benefits including a performance bonus and health insurance.

Qualifications

• 3-5 years of customer service experience required.
• Empathetic, patient, and detail-oriented personality is essential.
• Flexibility in shifts may be required.

Responsibilities

• Provide exceptional customer service to Spanish-speaking clients.
• Handle inquiries, complaints, and requests via various communication channels.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve service efficiency and quality.
• Assist in the development of training materials and update service manuals.

Skills

Bilingual in English and Spanish

Strong communication skills

Problem-solving ability

Education

High School Diploma or equivalent

Associate’s degree preferred

Job description

CSR - Spanish Bilingual. Salary upto 100K

On-site - Pasig 3-5 Yrs Exp High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Provide exceptional customer service to Spanish-speaking clients.
• Handle inquiries, complaints, and requests via various communication channels.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve service efficiency and quality.
• Assist in the development of training materials and update service manuals.

Requirements

• Educational Qualifications: High School Diploma or equivalent; Associate’s degree preferred.
• Experience Level: 3-5 years of customer service experience.
• Skills and Competencies: Bilingual in English and Spanish, strong communication skills, and problem-solving ability.
• Qualities and Traits: Empathetic, patient, and detail-oriented personality.
• Working Conditions: Standard office environment; may require flexibility in shifts.

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