CSR: Rewarding Call Center with Equity & Bonuses

Neksjob Philippines; Davao del Sur; On-site; PHP 279,000 - 335,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job summary

Neksjob Philippines is hiring a Call Center Representative (CSR) to support customers via calls, email, or chat. The role emphasizes active listening, accurate product information, and strong communication to resolve inquiries and improve satisfaction.

The position is based in the Philippines with a monthly salary range of PHP 25,000 to 30,000 and a phone interview process. You will handle product questions, process requests, and update account details while adhering to company policies.

Qualifications

• At least 6 months call center experience

Responsibilities

• Answer customer calls and assist with questions about products, orders, and accounts.
• Provide clear explanations of company services, policies, and available options.
• Investigate customer concerns and troubleshoot issues professionally.
• Resolve customer problems efficiently and strive for first-call resolution.
• Update customer and account information accurately.

Skills

Call center experience

Job description

Neksjob Philippines is hiring a Call Center Representative (CSR) to support customers via calls, email, or chat. The role emphasizes active listening, accurate product information, and strong communication to resolve inquiries and improve satisfaction.

The position is based in the Philippines with a monthly salary range of PHP 25,000 to 30,000 and a phone interview process. You will handle product questions, process requests, and update account details while adhering to company policies.