Call Center Agent – Growth, Bonuses & Equity

Neksjob Philippines; Davao del Sur; On-site; PHP 285,000 - 385,000; Full time

Benefits offered by this job

Equity incentive plan

Commission

Performance bonus

Incentives

Job summary

Neksjob Philippines is hiring a Call Center Agent (CSR) for a virtual role with a starting pay of 30,000 PHP per month. You will handle inbound and outbound calls, emails, and chats, diagnosing problems and providing accurate product information to customers.

Qualifications include at least 6 months of call center experience, excellent communication and active listening, and basic computer skills. Be aware of safety practices and report any suspicious activity during the hiring process.

Qualifications

• At least 6 months call center experience.

Responsibilities

• Answer customer calls and assist with questions about products, orders, and accounts.
• Provide clear explanations of company services, policies, and available options.
• Investigate customer concerns and troubleshoot issues professionally.
• Resolve customer problems efficiently and strive for first-call resolution.
• Update customer and account information accurately.

Skills

Call center experience

Job description

Neksjob Philippines is hiring a Call Center Agent (CSR) for a virtual role with a starting pay of 30,000 PHP per month. You will handle inbound and outbound calls, emails, and chats, diagnosing problems and providing accurate product information to customers.

Qualifications include at least 6 months of call center experience, excellent communication and active listening, and basic computer skills. Be aware of safety practices and report any suspicious activity during the hiring process.