CSR/Patient Csre Coordinator (ONSITE | McKinley, Taguig)

Synlink Recruitment Outsourcing Co. Inc.; Taguig; On-site; PHP 167,400 - 279,000; Full time

Job summary

A healthcare recruitment agency is seeking an entry-level candidate to serve as the primary contact for patients, providing information and scheduling appointments. The ideal applicant must have a high school diploma, strong English skills, and a commitment to patient care. This role emphasizes exceptional customer service and collaboration with healthcare professionals.

Qualifications

• Entry-level position (0-2 years of experience) with required skills in customer service and patient scheduling.
• Strong work ethic and commitment to patient care are essential.

Responsibilities

• Serve as the primary point of contact for patients, addressing inquiries.
• Coordinate patient schedules and appointments efficiently.
• Assist in managing patient records, ensuring accuracy.

Skills

Strong proficiency in English language

Excellent customer service skills

Experience with scheduling and appointment management

Education

High School Diploma or equivalent

Job description

• Serve as the primary point of contact for patients, addressing inquiries and providing information.
• Coordinate patient schedules and appointments efficiently to optimize service flow.
• Assist in managing patient records, ensuring accuracy and confidentiality.
• Deliver exceptional customer service, fostering positive relationships with patients and their families.
• Collaborate with healthcare professionals to ensure seamless patient care experiences.

Requirements

• Educational Qualifications:High School Diploma or equivalent
• Experience Level:Entry-level (0–2 years)
• Skills and Competencies:Strong proficiency in English language, excellent customer service skills
• Skills and Competencies:Experience with scheduling and appointment management
• Qualities and Traits:Strong work ethic and a commitment to patient care