CSR- Patient Care/ Appointment Scheduler

Synlink Recruitment Outsourcing Co. Inc.; Taguig; On-site; PHP 223,200 - 279,000; Full time

Job summary

A healthcare recruitment agency is seeking a healthcare assistant in Taguig. The ideal candidate will have a high school diploma and possess strong communication skills. This entry-level, on-site role involves assisting patients with appointments, maintaining records, and ensuring optimal patient satisfaction through excellent customer service. No prior experience required, making it an excellent opportunity for fresh graduates.

Qualifications

• No prior experience required, but an entry-level understanding of the healthcare environment is beneficial.
• Ability to manage multiple tasks efficiently in a fast-paced setting.
• Empathetic nature with a focus on patient satisfaction.

Responsibilities

• Assist patients in scheduling their appointments.
• Provide customer service to ensure patient satisfaction.
• Maintain accurate patient records and handle incoming calls.
• Coordinate timely communication with healthcare providers.
• Educate patients about healthcare services.

Skills

Strong communication skills

Interpersonal skills

Education

High School Diploma or equivalent

Job description

On-site - Taguig. No experience required. High school or senior high school. Full-time.

Responsibilities

• Assist patients with scheduling appointments and managing their healthcare needs.
• Provide excellent customer service and support to ensure patient satisfaction.
• Maintain accurate patient records and handle incoming calls professionally.
• Coordinate with healthcare providers to ensure timely communication and follow-ups.
• Educate patients about healthcare services and procedures as needed.

Requirements

• Educational Qualifications:High School Diploma or equivalent
• Experience Level:Entry-level (0–2 years)
• Skills and Competencies:Strong communication and interpersonal skills
• Responsibilities and Duties:Ability to manage multiple tasks in a fast-paced environment
• Qualities and Traits:Empathetic with a patient-focused mindset