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Miranda HR; Pasig; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Holiday gifts

Life Insurance

Job Training

Wellness program

Job summary

Miranda HR in Pasig is hiring for an on-site customer support role requiring 1–3 years of BPO experience and a high school diploma or equivalent.

The position emphasizes handling customer inquiries, delivering accurate information about products and services, and maintaining a positive, empathetic attitude to achieve high customer satisfaction. Strong communication and teamwork are essential.

Qualifications

• High School Diploma or equivalent is required.
• At least 1 year BPO experience.
• Must have strong customer service skills.

Responsibilities

• Assist customers with inquiries and resolve issues promptly.
• Provide accurate information about products and services.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Collaborate with team members to achieve customer satisfaction and operational goals.
• Collaborate with team members to enhance customer satisfaction.

Skills

Customer service skills

Organizational skills

Scheduling

Back office support

Call center experience

Communication skills

Interpersonal skills

Education

High School Diploma

Job description

On-site - Pasig 1-3 Yrs Exp High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

• Holiday Gifts, Incentives

Insurance Health & Wellness

• Life Insurance

Professional Development

• Job Training

Responsibilities

• Assist customers with inquiries and resolve issues promptly.
• Provide accurate information about products and services.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Collaborate with team members to achieve customer satisfaction and operational goals.
• Collaborate with team members to enhance customer satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Atleast 1 year BPO experience
• Skills and Competencies: Strong customer service skills
• Skills and Competencies: Excellent organizational skills
• Skills and Competencies: Proficiency in scheduling and back office support
• Skills and Competencies: Experience in a call center environment is a plus
• Qualities and Traits: Strong communication and interpersonal skills