CSR-Healthcare Appointment Setter ONSITE@TAGUIG

Synlink Recruitment Outsourcing Co. Inc.; Taguig; On-site; PHP 201,000 - 268,000; Full time

Job summary

A healthcare services company is looking for candidates to engage with potential patients, scheduling appointments and providing information about services. Candidates should have a high school diploma and 1-3 years of relevant experience in customer service or healthcare. Strong communication and interpersonal skills are essential, as well as the ability to work in a fast-paced environment. This role ensures a patient-centered approach and collaboration with healthcare professionals.

Qualifications

• 1-3 years experience in customer service or healthcare setting.
• Proven ability to handle multiple calls and tasks efficiently.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Empathy with a patient-centered approach.
• Proven ability to handle multiple calls and tasks efficiently.

Responsibilities

• Engage with potential patients to schedule healthcare appointments.
• Provide information about healthcare services to potential patients.
• Maintain accurate records of appointments and interactions.
• Follow up with patients to ensure attendance and satisfaction.
• Collaborate with healthcare professionals for patient experience.

Skills

Strong communication skills

Interpersonal skills

Ability to work in a fast-paced environment

Empathy

Patient-centered approach

Education

High School Diploma or equivalent

Job description

Responsibilities

• Engage with potential patients to schedule appointments for healthcare services.
• Provide detailed information about healthcare services and offerings to potential patients.
• Maintain accurate records of appointments and patient interactions in the system.
• Follow up with patients to ensure attendance and satisfaction post-appointment.
• Collaborate with healthcare professionals to ensure a seamless patient experience.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 1-3 years in customer service or healthcare setting.
• Skills and Competencies: Strong communication and interpersonal skills.
• Skills and Competencies: Ability to work in a fast-paced environment.
• Qualities and Traits: Empathy and a patient-centered approach.
• Responsibilities and Duties: Proven ability to handle multiple calls and tasks efficiently.