CSR Customer Service Representative - Virtual Process! Day Shift and Night Shift

Nezda Technologies, Inc.; Metro Manila; On-site; PHP 274,000 - 328,000; Full time

Benefits offered by this job

HMO on Day 1 (up to 3 dependents)

Account-specific incentives

Annual Merit increase

Night differential

Onsite in Pasay MOA

Job summary

Nezda Technologies, Inc. is hiring Customer Service Representatives for dayshift and nightshift in Pasay MOA. The roles involve handling inquiries via phone, chat, or email and delivering accurate information to resolve concerns on a variety of accounts.

Onsite work in Pasay MOA with competitive compensation and account-specific incentives. Candidates should be SHS graduates or have completed at least two years of college, with at least one year of CSR experience.

Qualifications

• SHS graduate or completion of at least 2 years in college
• At least 1 year CSR experience
• Strong communication and problem-solving skills

Responsibilities

• Handle customer inquiries via phone, chat, or email
• Provide accurate information and resolve customer concerns
• Process requests and maintain proper documentation
• Ensure a positive customer experience
• Follow company policies and service standards

Skills

Customer service

Communication

Education

SHS graduate or 2 years college

Job description

WE’RE HIRING: CUSTOMER SERVICE REPRESENTATIVES!

Looking for a new opportunity in the BPO industry? We’re hiring CSRs for both Dayshift and Nightshift in Pasay MOA!

Key Responsibilities

• Handle customer inquiries via phone, chat, or email
• Provide accurate information and resolve customer concerns
• Process requests and maintain proper documentation
• Ensure a positive customer experience
• Follow company policies and service standards

Qualifications:

• SHS Graduate OR completed at least 2 years in college
• At least 1 year of CSR experience

What’s in it for you?

• Up to ₱27,000 salary package, depending on account and experience
• HMO on Day 1 with up to 3 dependents
• Account-specific incentives
• Annual Merit increase
• Night differential
• Onsite work in Pasay MOA